questions are magic

Through my work in design, research and UX strategy, I’ve mastered the art of question asking.

My fascination with questions has led me to create some pretty rad experiences.

Asking the right questions enables me to evaluate existing experiences, improve broken systems and imagine better futures.

 

[A sampling of projects I’ve delivered.]

Evaluating Existing Experiences

  • Analyzed behavioral trends to inform consumer experience for a multinational technology company

  • Redesigned a reproductive health app to empower users to take control of their fertility 

  • Tested a new smart home device security system for a multinational cybersecurity company

  • Discovered how sustainable packaging design effects consumer purchasing decisions

Improving Broken Systems

  • Improved the accessibility of the hiring process for the State of California

  • Increased access to global education through the redesign of a web app for a nonprofit media organization

  • Simplified the process for reporting behavioral healthcare complaints for the State of Colorado

  • Helped make the process for applying to federal funding opportunities more equitable 

  • Designed a web app to encourage employees at the world’s largest athletic apparel company to take time off

Imagining Better Futures

  • Contributed to a cross-functional research report on designing for the future of the workplace 

  • Crafted a vision for the next generation of K-12 education 

  • Developed new feature concepts for the largest genealogy company in the world

  • Imagined election experiences that provide value across political lines for a commercial broadcast television network

  • Explored the future of email for a global internet communications, commerce and media company

  • Examined financial behavior to inform new account features for a leading global financial institution

  • Envisioned new products for a travel management company in New Zealand  

  • Established design research operations for a trans-led tech nonprofit increasing resource access for the LGBTQIA+ community

Due to NDAs, I am unable to share work details on my site, but happy to send over a redacted deck or speak to any of the above on a call.