sparks

Creative Direction + Research
+ Experience Design

 
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Oh, hiiiiiiiiii!
I’m sparks (they/she).
Lovely to meet you!


What’s new?

📚 Reading:
S by J.J. Abrams and Doug Dorst
Experience Design | A Participatory Manifesto by Abraham Burickson
The Gift by Lewis Hyde
The Art of Gathering by Priya Parker
A Court of Thorns and Roses by Sarah J Maas
Immersive Storytelling for Real and Imagined Worlds by Margaret Kerrison

🔎 Learning: Duo trapeze, how cool nueston are, the elements of worldbuilding + all things solarpunk!

🎨 Creating: Lovely little nothings via my new art ritual + snail mail that inspires folks to feel seen.

🏰 Building: alt-yellow - a creative la-bor-a-tory that imagines better futures. (Also maybe a narrative-based four-day climate change inspired endurance obstacle race…)
 

 

I’m the Founder and Creative Director of alt-yellow, the Head of Experiences at Creative Quests, and a proud Emerging Talent member of the World Experience Organization. I’m also over the moon to be training with ever-inspiring Odyssey Works in 2024.

👀 Looking for a design researcher, UX strategist, service designer or creative director? Scroll down to learn more about my experience and how we might work together.

👯‍♂️ And I’m always up for meeting new humans and collaborating on interesting projects, so if that’s your jam, let’s connect!

Also, describing yourself is hard.
So I asked some friends, clients and collaborators to help me out.

Let’s Work Together.

 
 
 
 

As a design researcher and UX strategist, I partner with organizations to help create, evaluate and improve experiences for humans. I've been conducting people research, facilitating workshops and designing experiences in the big tech, government, nonprofit and education sectors for the past decade. I have led generative and evaluative research initiatives for a variety of projects from small startups to Fortune 500 companies, both on my own and alongside teams of brilliant humans.

Past Clients

Focus + Expertise: 
+ Experience Design
+ Creative Direction
+ UX Strategy
+ Design Thinking
+ Ideation
+ Qualitative Research
+ Service Design
+ Facilitation
+ Community Building

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Hire Me.

Design Research + UX Strategy

Hire me for:

  • Generative Research: What problem might we solve? (interviews, focus groups, field studies, affinity mapping, diary studies, card sorting, surveys)

  • Evaluative Research: How well is our solution working? (interviews, usability tests, A/B testing, journey mapping)

  • Insight Synthesis: What does this data mean and what should we do with it? (decks, readouts, research reports, journey maps, personas/archetypes, client presentations)

  • UX Strategy: What do our consumers need and how might we design an experience that serves them? (ideation activities, heuristic evaluations, creative direction, prototyping, wireframes, information architecture)

  • Workshop Design + Facilitation: How do we bring everyone to the table and get them excited about what we’re building? (virtual or in-person, for teams, leadership, stakeholders, potential or existing customers)

  • Project Management: How do we stay on track and ensure the work gets done? (client management, project coordination, agile methodology/sprints)

Immersive Experience Design

Hire my experience design studio for:

  • Interactive pop-up installations

  • Awe-inspiring events / parties / gatherings

  • Playful business conferences

  • Inventive window displays

  • Unexpected company offsites

  • Unforgettable retail experiences

  • Boundary-pushing marketing campaigns

  • Connected virtual meetups

  • Imaginative escape rooms / lobby spaces / playgrounds

  • Multi-faceted social experiments

👉 More at: alt-yellow.com

 

The Art of Question Asking

Through my work as a qualitative researcher and service designer, I’ve mastered the art of question asking. Asking good questions has allowed me to evaluate existing products / experiences, improve broken systems and imagine better futures.

 

A sampling of projects I’ve delivered.

Evaluating Existing Products / Experiences

  • Analyzed behavioral trends to inform consumer experience for a multinational technology company

  • Redesigned a reproductive health app to empower users to take control of their fertility 

  • Tested a new smart home device security system for a multinational cybersecurity company

  • Discovered how sustainable packaging design effects consumer purchasing decisions

Improving Broken Systems

  • Improved the accessibility of the hiring process for the State of California

  • Increased access to global education through the redesign of a web app for a nonprofit media organization

  • Simplified the process for reporting behavioral healthcare complaints for the State of Colorado

  • Helped make the process for applying to federal funding opportunities more equitable 

  • Designed a web app to encourage employees at the world’s largest athletic apparel company to take time off

Imagining New Futures

  • Contributed to a cross-functional research report on designing for the future of the workplace 

  • Crafted a vision for the next generation of K-12 education 

  • Developed new feature concepts for the largest genealogy company in the world

  • Imagined election experiences that provide value across political lines for a commercial broadcast television network

  • Explored the future of email for a global internet communications, commerce and media company

  • Examined financial behavior to inform new account features for a leading global financial institution

  • Envisioned new products for a travel management company in New Zealand  

  • Established design research operations for a trans-led tech nonprofit increasing resource access for the LGBTQIA+ community

Due to NDAs, I am unable to share work details on my site, but happy to send over a redacted deck or speak to any of the above on a call.

Testimonials

Complete professionalism mixed with a down to earth, human approach.
— Partner, Monday and Partners
I loved your creative energy, your humor, and your thorough attention to detail. You’re thoughtful, fun, creative, and flexible. Total slam dunk.
— Director of Operations, Make&Model
You’re a rock star. You can switch between minutia and big picture so easily. You jump in and GSD. And you’re delightful to work with - human, fun, authentic, candid.
— Product and Delivery Manager, Bloom Works
Clearly understood the broad vision for the project and went over and above to support, inspire and build on that with us in a super short amount of time. Over and above. Real creative / strategic talent which is hard to find.
— Experience Director, Fantasy